The ministry kits are sold with a 30-day guarantee. If you are not satisfied with your purchase, you may return it to us for a refund within that 30-day window (excluding shipping charges).
If you decide to return the ministry kit, we ask that you ship it back as soon as possible to help expedite your refund.
To qualify for a refund, your product needs to be returned and received in good, “like-new” condition.
Preparing your return for shipment - IMPORTANT
We have an important request. The original kit packaging was designed to be used one time only. As you prepare your return:
- Inspect your materials to ensure they are in pristine condition to be put back into our inventory.
- Use fresh packing material to ensure the materials don’t shift during shipping.
- Most important, please repackage the materials in a new, sturdy box to protect your return so it arrives undamaged and in resellable condition.
- Include the original shipping receipt if you have it, or your church’s name, full address, and phone number. Also include your name, phone number, and email. This will help us correctly process your refund.
Please return your ministry kit to the following address:
For UPS/FedEx returns - US orders
Church Initiative
250 S. Allen Road
Wake Forest, NC 27587
For USPS returns - International and Canada orders
Church Initiative
PO Box 1739
Wake Forest, NC 27588